Prepare for Your Visit

Patients & Visitors: Information & Resources

Welcome to UCLA Health. We look forward to providing you with the highest quality medical care available, care the U.S. News & World Report's annual Best Hospitals survey continues to rank as number one in the West.

Appointments: Call, Click, Come In

Providing you with easy access to the best healthcare possible is our priority. Contact us however you like, and we’ll take it from there.

For more information on physicians and services at UCLA, please call 310-825-2631. We are available Monday to Friday, 8 am to 5 pm (PST) to assist you.

Opt in for Text Message Appointment Reminders

Skip the phone calls and receive your appointment reminders by text. It’s quick, easy and convenient. Learn how to sign up.

View and pay your UCLA Health bills online

We are constantly working to improve your experience with us, please visit our convenient, secure online bill payment site at:

Click below to get started or click here to learn more about our online bill pay feature.

Patient & Visitor Guides

The California Department of Public Health issued a new visitor vaccination screening requirement for UCLA Health and other general acute care hospitals in California. It goes into effect on Wednesday, August 11 at 11 am.  

Starting Wednesday, August 11 at 11 am, UCLA Health will be conducting vaccine verification for visitors who are visiting patients in our hospitals. Learn more on visitor guidelines page.

The following pages contain information about your healthcare team at UCLA, what to expect throughout your admission, visiting hours, contacting a patient, special services available, and much more. Please refer to the guides below for information about the resources and services available to help you and your visitors.

Patient & Family Guide

Parking & Directions

Medical Chaperones

At UCLA Health, we know some medical exams and procedures are more sensitive than others. We want you to be comfortable during all exams and procedures. We have trained chaperones to help make sure sensitive exams and procedures are done in a safe, comfortable and professional way. If you ever feel uneasy or you need more information about what will happen during your exam, please ask us. We are here to help. Learn more about medical chaperone for sensitive exams and procedures.

Join a Patient and Family Advisory Council

Patient and Family Advisory Councils (PFACs) bring together patients, family, staff, and clinicians to enhance the patient experience and improve quality and safety outcomes. Members collaborate to provide the patient voice to the delivery of care at UCLA Health. Learn how you can be part of an advisory council.

UCLA Health Contact Information

UCLA Health is committed to ensuring you receive the help and information needed to better manage your health.